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pravenothira

Privacy Policy

Your privacy matters to us at pravenothira

Last updated: January 15, 2025

Information We Collect

When you use our rolling budget techniques learning platform, we collect information that helps us provide better educational services. This includes personal details you share during registration, your learning progress, and how you interact with our course materials.

We never collect more information than necessary to deliver our educational services effectively.

  • Personal identification information including name and email address
  • Educational background and financial experience level
  • Course progress and completion rates
  • Device information and browser settings for technical support
  • Communication preferences and feedback submissions

How We Use Your Information

Your information helps us create personalized learning experiences and improve our financial education programs. We use this data to track your progress, send relevant course updates, and provide technical support when needed.

Data Type Purpose Retention Period
Account Information Platform access and user identification Duration of account plus 2 years
Learning Progress Course completion tracking and certificates 5 years for educational records
Communication Data Support requests and course updates 3 years after last contact
Technical Information Platform improvement and troubleshooting 12 months

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 and Australian Privacy Principles, you have specific rights regarding your personal information. We're committed to respecting these rights and making them easy to exercise.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this within 30 days at no charge for the first request each year.

Correct Information

Ask us to update or correct any inaccurate personal information. We'll make changes promptly and notify any third parties if necessary.

Delete Your Account

Request complete deletion of your account and associated data. Some educational records may be retained for legal compliance.

Data Portability

Download your course progress and personal data in a standard format to transfer to another education provider if desired.

Data Security and Storage

We protect your information using industry-standard security measures. All data is stored on servers located in Australia, ensuring compliance with local data protection requirements.

  • SSL encryption for all data transmission
  • Regular security audits and penetration testing
  • Limited access controls with staff authentication
  • Daily encrypted backups stored securely
  • Incident response procedures for any security breaches

In the unlikely event of a data breach affecting your personal information, we'll notify you within 72 hours and take immediate steps to secure the affected systems.

Information Sharing and Third Parties

We don't sell your personal information to anyone. We only share data with trusted service providers who help us deliver our educational services, and only when necessary.

All third-party providers are contractually bound to protect your information and use it only for specified purposes.

Limited sharing occurs with:

  • Payment processors for course fee transactions
  • Email service providers for course communications
  • Learning management system providers for platform functionality
  • Analytics services to improve user experience (anonymized data only)

Cookies and Tracking

Our website uses cookies to remember your preferences and track course progress. These small files help provide a smoother learning experience but don't contain personal identification information.

You can disable cookies in your browser settings, though this may affect some platform features. We use both session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year).

Changes to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. We'll notify enrolled students of important changes via email at least 30 days before implementation.

Previous versions of this policy are archived and available upon request. The current version always takes precedence for new enrollments and data collection.

Contact for Privacy Matters

If you have questions about this privacy policy or want to exercise your data rights, our privacy team is here to help. We aim to respond to all privacy inquiries within five business days.

Get in Touch

support@pravenothira.org +61 426 935 364
147 Robinson St, Rockhampton QLD 4701, Australia